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FREQUENTLY ASKED QUESTIONS

 

Many questions can arise when dealing with a cooling and heating unit. That is why the professionals at Central Cooling and Heating are here to offer whatever advice is needed.

 

 

 

PLEASE READ THROUGH THE FAQ BELOW.

If your question is not answered, please do not hesitate to call us at:

(352) 688-7290

• What is the SEER Rating?

 

The SEER (seasonal energy efficiency ratio) is how the efficiency of your heating and cooling equipment is measured. The SEER is the amount of cooling your system will deliver per dollar spent on electricity, as compared to other systems. For example, a 3-ton unit may have a SEER efficiency rating of 13, 14, or 15. The higher the SEER the more efficient the system will be. The SEER rating of any given unit can range anywhere from 13 to 20.

 

 

• Why is the SEER rating on the Energy Guide different than what my

   dealer quoted?

 

Each split system cooling unit has a nominal SEER rating. This rating can be increased with the upgrade of the same series indoor unit. The SEER rating of a system is derived based on the combination of equipment installed in the home. The outdoor equipment (heat pump or air conditioner), as well as the indoor equipment (evaporator coil and furnace, or air handler), play a vital role in the total rating.

 

 

 

• Why should I have regular (or preventative) maintenance? And how often should

   I have it performed?

 

Your heating and cooling systems work incredibly hard to perform their functions for your home everyday. The constant stopping, starting and continual operation can wear down any machine if the proper care and maintenance is delayed. However, by performing regular maintenance, you can maximize the life of your heating or cooling unit and guard against many common equipment failures. Preventive maintenance inspections performed on a regular basis can uncover leaks, rust, rot, soot, frayed wires and corroded electrical contacts that the naked eye may not notice. You should have maintenance done on your system regularly to ensure maximum efficiency and also prevent possible problems that may occur in the near future.

 

 

 

• What equipment requires regular (or preventative) maintenance?

 

At least once a year heat pumps and air conditioners require a professional tune-up. Because gas-fired equipment functions with greater efficiency, they only need to be serviced every other year. Inspections on boiler and furnace systems should include ductwork, pipes, dampers, valves, the chimney, registers, radiators, pumps, blowers, fuel lines, the gas meter, oil tank and every part of the actual furnace and boiler. Meanwhile, heat pump and air conditioning unit inspections should also include inspections of the fan, compressor, indoor coils, outdoor coils, line kits and refrigerant lines.

 

 

 

• I need help troubleshooting a problem with my equipment.

 

As your local Bryant dealer, Central Cooling & Heating is your troubleshooting expert, and is glad to help you. In addition, Bryant also provides a network of troubleshooting technicians at Bryant Distribution centers across the country which Central Cooling & Heating will utilize to solve your concern. Should we encounter a situation that requires additional factory help, we will contact our factory supported Service Manager(s) for assistance.

 

 

 

• What if my thermostat screen is blank?

 

If your thermostat is blank there are two easy solution to try before calling for service.

 

1. Check for a tripped circuit breaker.

2. Replace thermostat batteries.

 

If this does not correct the problem call Central Cooling and Heating at: (352)688-7290

 

 

 

 

• What type of filter should I use? And how often should I replace it?

 

EASY REMINDER! Change your air filter when you pay your electric bill.

 

Standard filters work to keep your system and its ductwork clean, but they don’t really improve indoor air quality. To do that you need a media filter. The media filter rests between the main return duct and the blower cabinet and will improve dust and particle removal by seven times that of a standard filter. However, upgrading to a pleated media filter will remove everything from insecticide dust to airborne viruses from the filtered air. Always choose a filter that matches your blower’s capacity. For optimum efficiency and filtration, Central Cooling & Heating recommends that you replace your disposable filters at least once a month. If you have washable filters, they should be cleaned once a month.

 

• Why can’t I find the correct size furnace filter at my local home improvement store for my Bryant Brand Equipment?

 

The filter shipped with your Bryant unit is made from higher-quality materials than those of the disposable filters found in retail stores. For that reason, replacement Bryant filters can only be purchased through a Bryant dealer. However, keep in mind that some Bryant filters are reusable, and can be washed by hand in cold water.

 

 

 

• What does my warranty cover?

 

Under the standard factory warranty, Bryant covers parts that fail during the warranty period due to defect in the part. The warranty does not cover labor. A warranty certificate was included with your homeowner information packet, and is specific to the model numbers, serial numbers and installation dates of your products. If you cannot find your warranty certificate, Central Cooling & Heating will be able to provide you with the information.

 

 

• What is the life expectancy of my unit?

 

According to ASHRAE (American Society of Heating, Refrigerating and Air Conditioning) the average life of an A/C system in Central Florida is 9 - 11 years.

 

Dependable Bryant products are among the longest lasting heating and cooling products available. For your specific equipment, there are many variables that affect life expectancy, and of course, the regularity of routine maintenance is extremely important. This is why we offer a service agreement.

 

 

Call Central Cooling and Heating today at 352-688-7290.